RMS Training

Research Management System

Training is available on a first-come first-served basis, and prioritized for those who are planning to apply for competitions included in the first releases. Contact the project team at rms@ucalgary.ca to arrange training.

Please enable MFA before attending training. 

Research Management System

Get started with RMS

Enable MFA

Logging into RMS, like many systems on campus, now requires Multi-Factor Authentication (MFA):  

Set up MFA

Install VPN

Logging into RMS from non-UCalgary networks (including AHS networks) requires the General VPN client FortiClient installed on your computer:

Install FortiClient VPN

Learn RMS

Learn how to use RMS before submitting an application:

  • Review self-guided learning docs below
  • Contact the RMS Project Team to arrange in-person training at rms@ucalgary.ca

Note that General VPN is required if you are on any non-UCalgary network, including AHS.

  • AHS staff who already have the FortiClient VPN client may connect to the General VPN network.
  • AHS staff using an AHS issued device who do not yet have FortiClient may contact the AHS Service Desk to make a software request,
  • OR
  • AHS staff using a non-AHS issued device (including personal devices) may contact UCalgary IT Support at itsupport@ucalgary.ca to have FortiClient installed.

Access to RMS

RMS access is governed by roles defined in PeopleSoft. If you must delegate signing authority to someone who does not yet have appropriate access in RMS, you must first ensure that they have the correct role in PeopleSoft. To do this, submit a request through PSAR (PeopleSoft Access Request).

This process may take 72 hours or more so it should not be relied upon for last-minute submissions.

Learning Guides

Quick Reference Guides

RMS support is available Monday-Friday, 8:30 am - 12:00 pm and 1:00 pm - 4:30 pm

  1. Integrated Service Centre (ISC)

    For general help using RMS, including with tasks such as:

    • Navigation
    • Filtering
    • Finding and connecting relevant resources

    Contact the Integrated Service Centre via email, phone, or in person:

    rmshelp@ucalgaryca

    403.210.7900

    MAIN CAMPUS (Math Sciences 773) 

    FOOTHILLS CAMPUS (Health Science Centre G204

     

  2. RMS Project Team Helpline

    For a limited time, contact a subject matter expert from the RMS project team for training or in-depth support, including:

    • Technical inquiries
    • Workflow
    • Roles/roleset inquiries
    • Enhancements
    • Bug reporting

    Contact the RMS Project Team Helpline, via email or phone: 

    rms@ucalgary.ca

    403.210.9309

    The RMS Project Team Helpline is a supplemental service that will be available until August 31, 2019.